Terms and Conditions

Please read these Terms of Service completely using kitchin.com which is owned and operated by Kitchin. This Agreement documents the legally binding terms and conditions attached to the use of the Site at kitchin.com.au

Orders & Shipping

Orders can only be placed at kitchin.com.au

We Ship orders on Tuesdays and Thursdays, if you require your item urgently please add a comment to your order and we will send it right away.

KITCHIN uses Australia Post Regular Service or Australia Post Express Service to ensure safe delivery of items, at times we may use a courier to ensure the speedy arrival of your order.

Please allow 3-7 days for delivery of your order, which will vary depending on your location and date order was placed.

Shipping costs are added to the order price at the the flat rate cost of $12

If you are not home when your package arrives, Australia Post will leave a card for you to take to your nearest post office for collection.

Please note that KITCHIN does not ship to PO BOXES.

Currently KITCHIN ships to Australia and New Zealand, however if you are visiting from overseas and see something you love, please send us an email to hello@kitchin.com.au and we may be able to work something out.


All items are in Australian dollars.

All prices include 10% GST which is included in the displayed price.

All payments are made via Paypal, you will be redirected to a payment screen where you can simply log into your account. If you do not have an account payments can be processed simply by entering your credit or debit card information.


If you are not happy with your item, please contact us to arrange a return or exchange within 7 days of receipt of items

Please note exchange will not be granted simply for a change of mind

Please note exchanges cannot be given on sale items.

We are not liable for lost return parcels or items damaged in return transit, therefore we advise that you pack all items securely in their original packaging

Please note the return shipping costs are not refundable


In the case of delivered items that are defective or the wrong item has been shipped, KITCHIN will provide a full refund

Please contact us at hello@kitchin.com.au to arrange a refund within 5 days of receipt of items.

Shipping costs will be covered by KITCHIN.

Privacy Policy

Personal data may be processed exclusively by KITCHIN for the purpose and execution of orders. KITCHIN will never give away or sell any personal data to third parties.

Final Provisions

Terms and Conditions come into force from the date of publication on Kitchin’s website.

By using the site you agree to comply with the Terms and Conditions stated above.

Kitchin reserves the right to unilaterally amend the Terms and Conditions at any time without prior notice.

All images and content are copyright of Kitchin and cannot be reproduced or used without permission.

Kitchin reserves the right to terminate your access to the Site without any advance notice.

Links to Other Websites

Our Site does contain a number of links to other websites and online resources that are not owned or controlled by Kitchin.

Kitchin has no control over, and therefore cannot assume responsibility for, the content or general practices of any of these third party sites and/or services. Therefore, we strongly advise you read the entire terms and conditions and privacy policy of any site that you visit as a result of following a link that is posted on our site.

If you have any questions about this Agreement, please feel free to contact us at hello@kitchin.com.au

This Agreement was last modified on August 12, 2015.